Discover
Self Service Kiosks
for Modern Customer Journeys
True business value is unlocked when premium hardware meets intelligent software.
Enterprise-Grade Self Service Kiosks, Built to Perform
CTS designs and manufactures Self Service Kiosks for enterprise environments where reliability, accessibility, and performance matter. Built for high-traffic and mission-critical use cases, CTS Self Service Kiosks combine premium hardware engineering with accessibility-first design and long-term operational stability. By owning the entire lifecycle from concept and manufacturing to deployment and in-house customer support, CTS delivers Self Service Kiosks that scale with real-world business demands and integrate seamlessly into modern service operations.
Hardware Excellence
Purpose-built Self Service Kiosks designed for real-world, high-traffic environments.
Accessibility by Design
Inclusive hardware that works for everyone — without compromise.
Dedicated Support
Real people. Real expertise. Long-term partnership.
Integration-Ready Platform
Self Service Kiosks designed to work seamlessly within complex service ecosystems.
Self-Service Hardware Platform
CTS Mighty Touch BA+ Kiosk
The BA+ Kiosk is part of a broader self-service hardware portfolio. Discover additional kiosk models and configurations on the CTS website.
The Power of Combined Platforms
Let’s Combine Professional Hardware with Customer Flow Intelligence
Intelligent Customer Flow Management for Self Service Kiosk Systems
cleverQ is the software layer that connects customer demand with operational capacity.
It manages queues, appointments, and service flows across physical and digital touchpoints, helping organizations control wait times, balance workloads, and deliver predictable service experiences at scale.
Built for complex environments, cleverQ brings structure, transparency, and real-time coordination to modern customer journeys.
Kiosk Software
Appointment Management
cleverQ enables complete appointment workflows on kiosk systems, including booking and verification, while connecting each interaction to real-time service capacity.
Ticketing
Appointment Verfication Workflows
QR code verification
QR code verification supports both mobile and printed QR codes, allowing flexible appointment validation at the kiosk.
The QR code is automatically generated during appointment booking and sent by email, ensuring a reliable and consistent verification process on site.
Manual verification
Appointments can also be verified manually by entering a verification code at the kiosk interface.
The code is generated during appointment booking and supports secure and flexible verification across CTS kiosk systems.
Ticketing Workflows
Digital tickets
eTickets enable structured handling of walk-in traffic while integrating appointment customers into the same digital queue.
After verification, scheduled appointments are prioritized within the waiting process.
Printed tickets
With integrated printers, CTS Self Service Kiosks issue printed queue tickets as part of the service entry process.
Customer calls are handled through connected display systems.
Capture customer intent
Intent-Based Service Routing
CTS Self Service Kiosks enable customers to select their service request at the point of entry.
Based on the selected intent, customers are guided to the appropriate waiting area and called to the correct service counter or room when service begins.
Modernize customer journeys with intelligent CTS Self Service Kiosks
Key Benefits of cleverQ Kiosk Software
End-to-End Service Entry
Turn CTS Self Service Kiosks into complete service entry points for booking, check-in, and service initiation.
Capture Customer Intent
Customers select their service needs at the kiosk, enabling intent-based routing to the right waiting area and service point.
Appointments & Walk-Ins Unified
Manage scheduled appointments and walk-in traffic within one consistent and structured service flow.
Multifunctional Ticketing
Digital and printed tickets support calling, routing, pausing, and flexible service handling across the entire visit.
Intelligent Flow Control
Every kiosk interaction connects to real-time service logic, capacity, and prioritization rules.
Consistent Omnichannel Experience
A seamless customer journey across kiosks, displays, mobile apps, and service counters.
Our latest innovation for your Customer Journey
Ai Avatar for Self Service Kiosks
AI avatars enhance Self Service Kiosks by providing an intuitive, human-like interface for guided customer interaction.
They help users navigate services, understand next steps, and complete processes more confidently and efficiently.
- Guides customers through service selection and next steps
- Improves usability and reduces uncertainty at the kiosk
- Supports accessibility and inclusive interactions
- Ensures consistent communication across service locations
- Enhances the overall customer experience
Proven in Government and Healthcare Environments
cleverQ helps organizations manage high volumes of people, appointments, and services in structured, regulated environments.
By combining Self Service Kiosks with intelligent customer flow management, processes become more predictable, efficient, and accessible.
Automated appointment check-in and service admission
Structured handling of walk-in traffic and scheduled visits in one flow
Routing to appropriate waiting areas and service points
Reduced front-desk workload and operational friction
Support for accessibility and inclusive, barrier-free interactions
Powering Service Operations for Leading Brands
Get in Touch
Have questions about self-service kiosks, queuing solutions, or enterprise deployments? Reach out to discuss requirements, integrations, or next steps. We’re happy to support:
- Enterprise and public sector inquiries
- Project planning and solution consulting
- Technical questions and integration scenarios